CS
Claudia S

1 reviews | Active since Nov 2014

08 Sept 2015, 10:02

Still not sorted out, no solution on Data usage

We complaint in this forum against inaccurate data billing and data usage. Vodacom rep**** that they will be sending us a data report and investigate the discreptancies. They never sent us anything or rep**** with any solution or problem they found. They are hiding a national problem regarding dissapering of data and ********l billing of such. I contacted Carte Blanch to see if we can get answers this way.<br> Today at 09.48 I got a message from Vodacom \ you have less than 3.2 GB of your Vodacom Data Bundle left"<br> Less than a minute after I get \"" you have less than 1.8 GB of your Vodacom Data Bundle left\"" I loose 1.4 GB in one minute.....????? Will this ever be sorted out? <br> What more should we do????"""

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2015, 12:31
Official
Hello ClaudiaSwan,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,