CB
Clarine B

1 reviews | Active since Nov 2016

02 Nov 2016, 10:29

Still not sorted FREE SCREEN insurance

<p>Good Day</p> <p> </p> <p>I have been having problems since May 2016 with vodacom charing me for Free screen insurance. I have tried sorting it out ever since. They have refunded me here and there but i see my inv for October they still chargeing me for insurance. This is getting rediculous and frustrating now. Cant understand why they cant sort something as simple as this out. I have logged a review on hello peter before but still no joy. When my contract ends i am sure going to cancel my contract with Vodacom as I am fed up with this problem not being resolved. Please assist with this matter</p> <p> </p> <p>Kind Regards</p>

0
Replies (3)
Vodacom
Vodacom's reply02 Nov 2016, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

CB
Clarine B's update17 Nov 2016, 09:12
Reviewer Update

Good day i still dont have any feedback from vodacom?????????????????????????

CB
Clarine B's update17 Nov 2016, 09:13
Reviewer Update

Good day i still dont have any feedback from vodacom?????????????????????????