CB
Clarine B
1 reviews | Active since Aug 2016
08 Sept 2016, 16:32
Still not sorted
<p>Good Day</p> <p> </p> <p>My screen insurance is still not sorted out. I am still getting charged for insurnace after they have refunded me for the other ones. It is suppose to be Free screen insurance.</p> <p> </p> <p>I am getting really tired for something this simple to be sorted out.</p>
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Vodacom's replyOfficial
09 Sept 2016, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Sept 2016, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,