JS
Johannes S

1 reviews | Active since Sept 2015

01 Jun 2016, 06:31

Still not response to *****

<p>On 17 May Vodacom informed me that someone opened a ********** contract on my name. Yet on the 18th and the 31st they deduct money from my bank account although the ********** contract has been blocked. I have send the requested affidavit to Mr Oscar Nong on the 18th of May already but nothing has been done and nobody answers my questions. A week as has passed since my last complaint when Vodacom promised somebody would contact me. Nobody has contacted me about this isssue but still you phoned me twice yesterday to ask if I want a contract???? Pathetic service and very ***** business practices. My only option left seems to be taking legal action against you and contacting the media for coverage of this ********** business practices by the company.</p>

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2016, 10:07
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team