STILL not resolved STILL no assistance STILL no signal

This is my second complaint on hellopeter. I have emailed every possible email address I can find for Vodacom. For many months I have had hardly any signal. I cant have a conversation without being cut off. Nobody can hear. Sometimes the call is cut before I answer, making the caller (often clients) think I have cut the call. I eventually received a call from Vodacom (He could not hear me and we got cut off 3 times) He admitted that the tower in my area is not working. yet NOTHING has been done. All Vodacom ever say is "this has been escalated" how many months will it take ?

How can you invoice me when you are not providing the service I have to pay for?

Please DO NOT reply with your generic response and then pretend that the problem is solved. "Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query." Making contact and resolving this huge problem are 2 different things.