Still not resolved

Vodacom you have made promises and have not stuck to them. I am highly disappointed in your service. You guys have yet again failed. I have been dealing with this issue for almost 3 months now, I keep getting told that my problem will be resolved, but to date nothing has been done. Please have a look at my previous review to see my issue. After my initial review your Escalations team provided me feedback for 3 days in a row, however I was promised that my so called " upgrade" would be cancelled and I would be confirmation of such. The last call I received was on the 23rd of November, the person promised me that everything will be sorted and I was made aware of the turn-around times. You are now out of SLA, this is not fair Vodacom. I want my issue resolved ASAP. I am now very annoyed and irritated to a point where I am rather going to take my business elsewhere.