Still not resolved - 7 days later - *******!!!

<p>I upgraded my contract last week online. Spoke to a consultant - Shaylane. I specifically asked her about the blue coral deal that saw in the store on Saturday. This included the Samsung Galaxy s7 edge , tablet and VR glasses. We then went ahead. She then confirmed that a second consultant will give me a call to confirm the contract details and that all is in order. A Moses Chauke then called me. I specifically asked him on maybe 3 or 4 occasions that "will I receive 3 items in my package"..Will I receive a phone, tablet and VR glases" . Moses again confirmed yes!</p> <p> </p> <p><br />On the day of delivery to my surprise I only received 2 items, the phone and the tablet. When speaking to Moses again, he said he listened to the calls and he say that I will receive 3 items. He said he will find a solution and give me a call back. I have not heard from him again.</p> <p>This a gift for my sons birthday. This is poor service and I want what was promised. This was the agreement and Moses Chauke confirmed that he advised me exactly this. 3 days later and now I am chasing after him..Dealing with social media team does not help either!!!</p>