Still not resolved

<p>Daylite ******* and poor service</p> <p>Do not know actually how to begin describing how i feel, how would anyone feel like when suddenly your last rands and cents to put food on the table is taken away for reasons still unanswered.</p> <p>It all started with a bang on the 1 of may 2016 when vodacom took R6878.37 out of my account for data usage on a 3gig contract that is not suppose to cost me more that R250.00</p> <p>From there on its been one hell of a nightmare, After many many tries to contact vodacom cervice desk, holding on between 30min and an hour with no response I decided to go to the vodacom shop for assistance.</p> <p>What a joke....these people can sell you any product and thats that, other than that it is useless.</p> <p>I have been struggling now for 40 days to get:</p> <p>1) copy of my contract</p> <p>2)answer back on my dispute no :EC-04YC-2EC9A7</p> <p>and every time you phone the account department somebody els answers and there is no way you can talk to the person you talked to before, even if it was an half an hour ago...this is customer service for you.</p> <p>I am so fed up with this poor service and no care customer care that it looks like legal action is the only way to go.</p> <p>No way that they can just rob one blind and think thats okay by keeping one on a leeash with promises they will contact you back...day after day......and nothing happens.</p>