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Charlene H
1 reviews | Active since Jun 2018
31 May 2026, 13:02
STILL NOT RECONNECTED! ICASA COMPAINT NEXT!
48 hours after payment was made and our lines are STILL not reconnected! Vodacom seriously needs some training on customer service and TCF!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
31 May 2026, 14:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 May 2026, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Charlene H's updateReviewer Update
31 May 2026, 14:36Oh goody... another copy paste response. Pathetic
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Charlene H's update31 May 2026, 14:36
Reviewer Update
Oh goody... another copy paste response. Pathetic
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Charlene H's updateReviewer Update
01 Jun 2026, 12:25STILL NO PROPER RESPONSE FROM VODACOM - ACCOUNT PAID ON THE 29TH OF MAY AS PER THE PROMISE TO PAY AND THE LINES AT STILL SOFT LOCKED!
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Charlene H's update01 Jun 2026, 12:25
Reviewer Update
STILL NO PROPER RESPONSE FROM VODACOM - ACCOUNT PAID ON THE 29TH OF MAY AS PER THE PROMISE TO PAY AND THE LINES AT STILL SOFT LOCKED!