CV
Charmaine V
1 reviews | Active since Jun 2015
15 Jul 2015, 14:17
STILL NOT RECEIVING INVOICES ETC
I reported Vodacom to Hello Peter last month in desperation as Vodacom had stopped e-mailing my invoices since end of last year and ignored repeated requests for my invoices to be e-mailed. Despite receiving two e-mails advising of price increase on 26 March and a promotional shot in April, for some reason they cannot e-mail my invoices to the same e-mail address. After changing my e-mail address with Vodacom, I received my 5 June 2015 invoices & statement. To date, I have not received my latest invoice. This is inefficiency on Vodacom's part, and one would expect better service from a \so-called"major corporation. They expect you to pay monthly"
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Replies (1)Vodacom's replyOfficial
23 Jul 2015, 12:04Hello Mainevin,
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
Vodacom's reply23 Jul 2015, 12:04
Official
Hello Mainevin,
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
