CH
Carike H

1 reviews | Active since Aug 2018

31 Aug 2018, 15:46

Still not received my 5GB PROMOTIONAL DATA

Still not received my 5GB DATA AFTER 3DAYS OF STRUGGLE GOT SMS SORRY FOR INCONVENIENCE WE HAVE LOADED THE 5GB STILL ****EN WAITING LIES AFTER LIES PATHETIC TIRED OF THIS ****TY SERVICE

0
Replies (2)
Vodacom
Vodacom's reply31 Aug 2018, 16:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Aug 2018, 16:20
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)