Still not ported!

Tired of working hard to be your client! 1. Cancelled contract with MTN 08/08/15<br> 2. Signed contact with Vodacom 08/08/15 at Westgate branch. I requested to keep the same number. The contract I signed was Sim only R109 per month for 2 GB bundle and airtime to be bought additionally.<br> 3. Sim was eventually ported 11/08/15 after complaints at Westgate.<br> 4. After numerous complaints and spending hours at the Westgate branch, I was informed on 18/08/15 that the sim is activated. This was not so as I could not receive any calls or sms. If someone called they got a message on my cell that the number does not exist on the Network.<br> 5. On 18/08/15 I received a new sim card no 3432 from Westgate. I wanted to cancel my contract but was told to contact the Call centre at ***<br> 6. I contacted the call centre, spoke to Mpho who told me I have to go back to Westgate to do the cancellation! I told him Westgate told me to cancel the contract by calling the Call centre! He asked me to stay on the line. After about 20 minutes I discontinued the call. I do not know if the cancellation was done but my phone is inactive.<br> 7. What is the state of the contract!!!