LF
Liza F

1 reviews | Active since Jan 2013

04 Jun 2015, 10:36

STILL NOT HAPPY WITH THE RESULT WITH VODACOM

Still nothing sorted out with this query - Now they say that there was no such agreement of closing the account - I have paid what was due as per Vodacom - to close the account - I will not be held responsible for lack of people skills. The agreement was to close the account after my payment. The R1000+++ extra is not for my bill - I will go to the ombudsman for this if this is not resolved immediately.<br> <br> i HAVE PAID MORE THAN 2 YEARS USE, FOR NOTHING USED. SAID TO CLOSE THE ACCOUNT AND THAT WAS THE SETTLEMENT AMOUNT, WHICH I HAVE PAID IN NOVEMBER 2013 WITH INTEREST. I CAN NOT HELP THAT VODACOM IS INCOMPOTANT AND DID NOT HOLD TO THEIR END OF THE AGREEMENT.<br> <br>

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Replies (1)
Vodacom
Vodacom's reply04 Jun 2015, 14:24
Official
Hello MariusLiza,

Your query has been received and escalated for investigation.

Regards

Kim Thornton