LF
Liza F
1 reviews | Active since Jan 2013
04 Jun 2015, 10:36
STILL NOT HAPPY WITH THE RESULT WITH VODACOM
Still nothing sorted out with this query - Now they say that there was no such agreement of closing the account - I have paid what was due as per Vodacom - to close the account - I will not be held responsible for lack of people skills. The agreement was to close the account after my payment. The R1000+++ extra is not for my bill - I will go to the ombudsman for this if this is not resolved immediately.<br> <br> i HAVE PAID MORE THAN 2 YEARS USE, FOR NOTHING USED. SAID TO CLOSE THE ACCOUNT AND THAT WAS THE SETTLEMENT AMOUNT, WHICH I HAVE PAID IN NOVEMBER 2013 WITH INTEREST. I CAN NOT HELP THAT VODACOM IS INCOMPOTANT AND DID NOT HOLD TO THEIR END OF THE AGREEMENT.<br> <br>
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Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Jun 2015, 14:24Hello MariusLiza,
Your query has been received and escalated for investigation.
Regards
Kim Thornton
Your query has been received and escalated for investigation.
Regards
Kim Thornton
Vodacom's reply04 Jun 2015, 14:24
Official
Hello MariusLiza,
Your query has been received and escalated for investigation.
Regards
Kim Thornton
Your query has been received and escalated for investigation.
Regards
Kim Thornton
