Still not happy and more angry

So this is my second and last review about the pathetic and most irritating service provided by Vodacom Insurance and Vodacom itself to its client.

So after 1 phone call received from the Vodacom team , which I missed, Vodacom states on a public platform that they have tried numerous times to contact me. Be in mind the facility that they offer that should your phone be out of service , you'd get a message which states who has called and well I can say I have not had numerous calls from Vodacom regarding this matter only once. So after the response I have tried calling ********** and after numerous attempts and so many other attempts this week, I still have not resolved this issue. I now still sit without a cellphone, paying for a phone I don't have, paying insurance for a phone that I don't have and I still have to run after this company to get satisfaction from them for an urgent request. It's so frustrating. If they don't answer a phone how the heck will they answer and email

I want to sort this out and I'm now and will refuse to pay an excess amount for the inconvenience I've encountered due to the bad takeover of the insurance company and I refuse to email this company after I called to many a time and still no answer.

I would rather cancel this contract, go to a competitor and not ever look back . After so many years of being with Vodacom I've now reached my fonal straw. I have had numerous bad incidents with Vodacom but not ever have I been so frustrated.

Thanks