1 reviews | Active since Jan 2017

16 Feb 2018, 10:39

Still not gicing data as promised

Im buying alot of data and on the vodacom app it says buy 1 g data and get 1 frew the last 2 motnhs i havent received my free data. Im so sick and tired of vodacom *****ing my extra data and im to busy to phone them every day. Im going to phone the competition commision as i have evidence and screen shots of each purchase. Hope everyone that reads this do the same. Im sick and tired of vodacom and tgey never resolve my problems. #gatvol

0
Replies (2)
Vodacom
Vodacom's reply16 Feb 2018, 12:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Feb 2018, 11:26
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS