Still not FIXED!!! Since Feb 2020

Service request SR***: According to me the problem is not yet solved. I specifically said that the fault occurs when the outside temperature rises above twenty-seven degrees. You send a technician on cool Saturday afternoon at 17h00 (during non-business hour) after I specifically said the fault occurs when outside temperature is above 27. Also, without arranging with me, you just pitch. It seems that what your customer tells or ask you is always in doubt as I explained to the technician, I was an electronic engineer by trade before working full time for the Lord. I will not complain if not needed. Again, I ASKE PLEASE!!!! Send some one when the outside temp is above 27 or contact your technician working in the area to come when I complain. You always have one working in Port Elizabeth. No use you come and test signal strength when everything is working 100%. This is ongoing for very long time now and when the internet is down we can not work or even use our phone.

Please listen to you customers.

Regards