eK
esli K

1 reviews | Active since May 2013

28 Apr 2017, 18:19

Still not fixed after 3 repairs

<p>I have not even had my phone for a year and I need to send it in to get fixed the the 4th time. Every single time it gives me the same issue - the Bluetooth stops working. </p> <p> </p> <p>I don't want my phone repaired again as it always takes a month to get it back!! I want them to replace my phone</p>

0
Replies (3)
Vodacom
Vodacom's reply29 Apr 2017, 17:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SA

Vodacom
Vodacom's reply03 May 2017, 09:30
Official

Dear Esli Kekana

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

We've rep**** to you via email.

Regards,

UW

Vodacom
Vodacom's reply08 May 2017, 15:08
Official

Dear Esli,

Thank you for your patience.

Final feedback has been sent to you via email.

Regards,

UW