still not connected

Good morning to Vodacom I have really received bad service the last year from Vodacom I cannot believe that Vodacom is not concern about this I paid my account middle of August I had to call Vodacom about 20 times to unlock my account After 24 hour my account was unlocked (they claim it takes 4 to 8 hours) I realized that they only unlocked 2 of my numbers and left one number locked So for all most 30 days my number is still locked After calling them this morning they told me they first have to look on the account to see what is wrong I don't want Vodacom to call me and say they apologize for the inconvenience call me only is Vodacom is prepared to give me a rebate