1 reviews | Active since May 2011
STILL NOT CANCELLED A CONTRACT PER NUMEROUS REQUESTED
<p>Please can a senior member of Vodacom Cancellationm departmetn contact me and REFUND MY MONEY !!!!</p> <p>I have a contract I cancelled per processes where written correspondance were send since 14 March 2016. I have never received a clear referenace however have all proof that I followed the correct processes. I did contact vodacom in beginning june where a call center agent confirmed my contract been cancelled however now a month later still ongiong and charging me for something I cancelled. Please refund my R559 you took after a cancelled contract were dilligantly requested. </p> <p>Its AMAZIN HOW EASY IOT IS TO GET A CONTRACT BUT TO CANCLE ONE IS ALMOST IMPOSSIBLE></p> <p>Please can I senior manager contact me urgently.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
