TM
Tshepo M
1 reviews | Active since Dec 2019
27 Oct 2021, 07:00
Still not benefiting for something I'm paying monthly
I'm really angry with Vodacom, all they know is to debit my account for the service I'm not enjoying, its been 6 4 months & I'm still complaining about the same issue over & over again, they call me promising me that all will be sorted, but nothing happens, come month end they debit my account for the service they didn't provide, its high time i must consult the legal way, maybe they will start taking me serious.
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Replies (2)
Vodacom's replyOfficial
27 Oct 2021, 08:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2021, 08:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Tshepo M's updateReviewer Update
23 Nov 2021, 10:06nothing has changed since my last query an agent called however nothing of help or assistance was done, I'm still in the same ****hole as before....
TM
Tshepo M's update23 Nov 2021, 10:06
Reviewer Update
nothing has changed since my last query an agent called however nothing of help or assistance was done, I'm still in the same ****hole as before....