1 reviews | Active since Apr 2017
Still no summary of upgrade deal
<p>I have repeatedly asked, in writing, as well as directing the question via the Customer Don't Care team, and the Retentions team, for a WRITTEN summary of my upgraded deal.<br /><br />I have been promised this information via email, and have not yet received any information.<br /><br />Disappointing is an understatement.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team