DS
Dawood S

1 reviews | Active since Jun 2016

02 Mar 2017, 15:28

Still no solution from Vodacom but they still debiting!!

<p>At this point my contract will be cancelled by the end of the month. Vodacom is a ******* they take your money on time every month but when they mess up then you must wait months for a resolution. I have been sone how beend signed up for subscriptions , spoken to countless amounts of told faiek that the issue is on going , I have R7 airtime left. So this issue is still on going my account has already been debited for last month so I have lost over R400 worth of airtime yethe Vodacom still has my money. My airtime is still getting depleted. Waspa, I have contacted twice or thrice and have still heard nothing from them. What happens now I don't get a response from no one but I bet had my debit gone off late my line would have been cancelled within seconds. What a ******* service provider.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2017, 07:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team