1 reviews | Active since Oct 2013
Still no signal after years of complaining and open promises
<p>I have had signal problems at home for years now. I have logged requests for over 6 years and I get promised that they will add more base stations to the area. Years gone and still no signal. They sent a technician out in Feb this year and promised me a signal booster. I filled in the forms and sent them and logged a call again last week with no response. Vodacom is this how you treat a customer of over 20 years, plus three cell contracts and a Vodacom Red client. It's not how fast you can answer at your call center or take your debit order but how fast you can deliver!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
After DAYS now no call from Vodacom only a useless message to say they have upgraded the area base station with no results. Seems like they just dont want to fix the problem. Myabe I should just go to their front door and hang up the phones so they can keep their contracts. Instead of paying a CEO a fortune with my money.
After DAYS now no call from Vodacom only a useless message to say they have upgraded the area base station with no results. Seems like they just dont want to fix the problem. Myabe I should just go to their front door and hang up the phones so they can keep their contracts. Instead of paying a CEO a fortune with my money.
