1 reviews | Active since Jul 2016
Still no signal 18 months later - Eastgate shopping centre
<p>I originally logged a call +-18 months ago for a booster or to fix their signal in Eastgate shopping centre. Being a regionalk shopping centre you would think they would actually do something about it.</p> <p>Between my staff and I we pay Vodacom over R12, 000.00 a month and cannot use our phones at work.</p> <p>I have begged and pleaded for a booster for our office and keep getting the same excuse that the entire centres signal is being looked at so they won't provide a booster. I have to walk out of my store to make calls, I can't receive calls and banking is a nightmare as I cant get OTP's.</p> <p> </p> <p>18 MONTHS and still no service, no resposne from Vodacom. We will all be changin g providers as soon as our contracts are up.</p> <p> </p> <p>99% coverage? Well Eastgate shopping centre must be the 1%?</p> <p> </p> <p>So sick and tired of arguing and being told the same ******* nonsense. Some of the consultants who have dealt with us have been extremely rude and arrogant.</p> <p> </p> <p>Do we need to buy shares to get a booster??</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
