HL
Hugo L
1 reviews | Active since Jul 2011
13 Apr 2015, 19:19
Still no signal
I suppose it has been a year or more since my last post. Vodacom contacted me and said I should be patient,they will fix the Vryheid farm tower 2,5km in sight from my house. Still bad signal and gsm only internet. they say it is Telkom's fault. Funny though that Telkom works when they're off and MTN and Cell C has 3G. I see in the news they are striving for 4G on all towers, Is it going to happen or will I post again next year about empty promises. <br> Also I had a router that didn't work and returned it to them. The vodashop said they would stop the contract. Still paying it and getting no response. Have to phone every few weeks and get the same answer: We will fix it and call you back. never happens.
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Replies (1)Vodacom's replyOfficial
14 Apr 2015, 07:59Hello hugol,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply14 Apr 2015, 07:59
Official
Hello hugol,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
