GS
Gillian S

1 reviews | Active since Jun 2012

31 Aug 2015, 14:50

Still no service - paid account a week ago

I still have no service from Vodacom. I paid my outstanding bill last Tuesday and had to apply and pay R250 on Wednesday for my account to be reinstated.<br> <br> I have received no communication from Vodacom and I still have NO SERVICE. <br> <br> Either tell me exactly when my account will be back up or remove the network block on my phone so I can use my MTN pay as you go simcard.<br> <br> My last complaint on here just got an automated response and nothing else. <br> <br> PLEASE NOTE THAT I AM NOT REACHABLE TELEPHONICALLY AS MY PHONE HAS NO SIGNAL.

0
Replies (1)
Vodacom
Vodacom's reply31 Aug 2015, 15:39
Official
Hello GillSchro,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team