TM
Theresa M
1 reviews | Active since May 2020
11 Oct 2020, 15:33
Still No service from Vodacom after 2 months
Vodacom is useless.After almost 2 months they could not fix my data account that was 'hacked' in August. Begging them daily to give me a call to explain what the next step must be..but they ignore all requests. Once this contract expires I will never in my life deal with them again. Let this be a warning to all thinking of dealing with vodacom.
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Vodacom's replyOfficial
12 Oct 2020, 07:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2020, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team