TR
Tessa R

1 reviews | Active since Sept 2020

06 Apr 2021, 20:31

Still no service from vodacom!!!!! 3months

This is my 2nd review!!! Vodacom after 3months of no connection from a certain time every day till the next late morning, in three rivers caledon drive to be specific. We have logged numerous calls complaints and "you will get back to us" bull****!!!! We get the same answer we cant find any connection issues logged in your area??????? Then WHY dont we have any connection on our phones or wifi??? The complex had to change service providers so that we can phone the gate for F**** sake!!!! You people take our money and God forbid we cancel our debit order, you will give us over in a heart beat, but when we pay for a service we aren't provided with we can do nothing to resolve our issue!!!! I cant wait to end my contract with you people!!!

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2021, 07:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team