NVdm
Nico Van der merwe

1 reviews | Active since Nov 2016

23 Nov 2016, 13:20

Still no service. 7 days counting

<p>Just came from vodacom shop. Still no luck on getting my problems solved. Find out that according to vodacom problems was solved ref: ********** 8745 they just copy and paste the whole thing over to a new service quiry logged. Probibly to give them extra time to puzzle around doing nothing. Wanted to canceĺl my contract but apperently this wil be a premature cancellation. Time to email the consumer protection act</p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 13:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team