SR
SONJA R

1 reviews | Active since Jan 2015

01 Sept 2016, 17:32

still no service

<p>I have still not heard anything from vadacom after my complaint of 24hrs ago. No sms from vodacom to confirm this rude Louisa did my upgrade! I phone again trying to get through to upgrades department - no luck. Lady at customer serv try to connect me but connect me with the macine after I hold for 15min where the macine cut me off!!! What the he'll is going on with Vodacom's telephone lines??? The service suc****!!!</p>

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team