NVdm
Nico Van der merwe

1 reviews | Active since Nov 2016

22 Nov 2016, 17:48

Still no service. 5 days

<p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">Still not able to use vodacom. Still no feedback from vodacom. Many calls to vodacom where they promise to call me back with answers. Still waiting. Was at the vodacom shop yesterday but even they get hanged up on by the help line.Going back the shop see if I can cancel this contract on grounds of no service delivery.</span></p>

0
Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team