EE
Elmarie E

1 reviews | Active since Jun 2017

10 Jan 2018, 13:18

Still no service

Since 7 Dec 2017 my phone could not receive calls or sms. Reported to Vodacom several times with no change. Put on Hello Peter and Vodacom notified me that they found the problem and since then I cannot make OR receive calls or sms. Phone again yesterday and was told my problem has been resolved. Am really at wits end !!!!!!! I need my phone Vodacom . Is there anyone working at Vodacom that works - please contact ,me and deliver the service we agreed to.

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2018, 14:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team