1 reviews | Active since Jan 2017
Still no satisfactory service - now into the 4th month of waiting for a copy of my contract!!
<p>Kindly see the below from Samsung:</p> <p>Please note that a proof of purchase for contract subscribers is one of the below,</p> <p>• A copy of the contract with the IMEI Number as well as the date when the device was purchased/received. <br /> • A copy of the original receipt/ invoice which was given to you when the administration fee was paid on the day of purchase. <br /> • A copy of the original delivery note with the IMEI number as well as the date when the device was delivered to you.</p> <p>I still have not received the correct documents from Vodacom after my intial query of 7 March, this is just ridiculous!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our e-mail communication, this query has been resolved.
Apologies for any inconvenience caused.
Regards,
R. Maart
As per our e-mail communication, this query has been resolved.
Apologies for any inconvenience caused.
Regards,
R. Maart
