Still no response to ******* phone on account.

Last November an ******* phone was added to my mothers account, after multiple emails and reference numbers and promises to get it sorted out I put a complaint on Hello Peter. And there came a promise to sort it out. <br> <br> Well it is not sorted out! It is March and she still has the ******* phone on her contract and she keeps on getting account of up to R9000. How please just tell me how do I get someone to help me with anything at Vodacom. If this does not get resolve in the next week I will write to every single newspaper that will listen and give them the proof of every conversation and reference number an utterly poor service of Vodacom. I will contact the ombudsman for cell phones or the National Consumers commission of SA. And then I am also going to contact a lawyer and just sew the company because it seems like the Customer Service Department does everything but provide customer service to their Clients. <br> <br> I am done I am not going to fight with deferent customer service officers every time I call because it doe not help!!!<br> <br>