Still no response! Pathetic service!

<p>This is a follow on complaint from my previous complaint - Bad service from retention department&nbsp;</p> <p>&nbsp;</p> <p>After several calls to the retention department to cancel my contract and a complaint on hello peter I still have not received an appropriate response from vodacom to rectify the error they have made. Thus far I have received one email (last Thursday) asking for information which I have provide and have heard nothing since. Who next to report this issue to? After being a loyal customer of vodacom I am absolutely disappointed in the service I have received. &nbsp;</p>