Still no response or call back. How do I get this sorted out?!

STILL NO RESPONSE OR CALL BACK FOR THE BELOW!!!!!! Shocking!!!!!

What the actual hell!! I have a dual band WiFi connection. I wanted to change the SSID and the passwords for both the 2,4 and 5g connections. It turns out that the idiot consultant goes and changed my 5g SSID and password and my 2.4 is now disconnected. When I called again on their side it shows that my 2.4 is connected under the new SSID. This is completely wrong! I also requested on the 24th of April a breakdown on my data usage and it still hasn’t been sent to me! So now I don’t have a 2.4 connection at all and I still don’t know what is using the majority of my data. This is ridiculous. The person I called ****ed up my WiFi connections and now they can’t fix it! I bet nothing will come from this post, but I will post on all social media platforms now. My contact is ********** 203. Vodacom you are a useless, dumb, excuse for a service provider with even worse, *****ic consultants!!! You bunch of assholes better call me and send out a technician to fix my WiFi.