1 reviews | Active since Mar 2015
Still NO Response on H.Peter from last week
Please enlighten me and let's see if you will grace me with another automated response on Hello Peter about how a consultant will be looking into the matter again and how NOTHING has been actioned as I type this message.<br> <br> Further to my report on Hello Peter last week and how it has taken more than the 5-7 working days to reconnect my phone. I received an automated response that a consultant is looking into the matter. Has this consultant gone on permanent leave?<br> <br> When I called 111 last night, my phone still does not exist on your network and apparently now I have been handed over? Since when? My account has been paid in full and I now wait for Vodacom to reconnect my service.<br> <br> So please Vodacom, try and provide a customer with a decent service - clearly you cannot contact me on my cellphone which \does not exist"but you DO HAVE MY EMAIL ADDRESS AND AN ALTERNATIVE NUMBER. <br> <br> It is one thing that you are a company who replies on Hello Peter but it is another thing actioning a complaint. Would you rather not have a compliment rather than a complaint or do you not care?<br> <br> During this time"
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
