JM
Jurgen M

1 reviews | Active since Feb 2011

20 Mar 2018, 11:25

Still no response on correcting incorrect delivery

Ticket: https://vadminlikeminds.freshdesk.com/helpdesk/tickets/27702

I am still waiting for feedback on when Vodacom will be collecting their phone and sending me the correct phone which I ordered.

This is now the third day of non-response.

0
Replies (1)
Vodacom
Vodacom's reply20 Mar 2018, 11:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team