STILL no response - into month 2 now!!!!!

The below message is dated: 20 Jan 2016 - Vodacom has still not made contact with me<br> <br> <br> <br> So I have tried repeatedly to cancel an existing contract on my line. The process goes something like this: Call 111, listen to the voice prompts, select 4 for cancellations, wait on hold for 9 min, get connected and im told that im not through to cancellations and they will put me through, I resist saying that \you are just going to put me on hold again\", the guy promises thats not the case and im going straight through, back on hold for 9 minutes and BOOM the line is cut and i am asked to rate the call.<br> <br> I have also sent various emails to customer care AND Facebook but surprise surprise nobody has rep****. Its a great pity because im not canceling the line because im unhappy at Vodacom but just because its not being used. I can however now assure you that I will be cancelling both my lines and moving to Afrihost. Its dishonest not to allow people to cancel their contracts. For the 10th time, PLEASE CANCEL MY CONTRACT WHEN IT REACHES MATURITY.<br> "