1 reviews | Active since May 2016

27 May 2016, 05:56

Still no response fron Vodacom

<p>I wrote this review a few days ago and no response yet. The service is worse than ever.</p> <p>This is my review with my details for contact.</p> <p>This is the third instance of complaining about poor data service from Vodacom. Thje last time there was reasonable service for a few weeks and then again the cutting off and no service again.</p> <p>It is increasingly difficult to use the internet as the cutting off happens all the time and I have to start from scratch all the time. This also seems to gobble up the data at an alarming rate. I used to get by with 2 Gig a month but now I have had to increase that to 4 Gig.</p> <p>Vodacom fitted a signal booster to my home and I seem to have a good signal but no service.</p> <p>Please can you help improve the service </p> <p>My contact details are</p> <p>R.Jansen van Rensburg</p> <p>***</p> <p>***.</p> <p>Please help as I am desperate for good internet connection</p>

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Replies (1)
Vodacom
Vodacom's reply27 May 2016, 10:44
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team