STILL NO RESPONSE from Vodacom after 2 WEEKS!
<p>Still no reponse to my complaint below to Vodacom on 2 March 2017 and then again on 13 March 2017 and NOW AGAIN on 17 March 2017.</p> <p> </p> <p>VODACOM, I POSTED THIS ISSUE BELOW ON 2 MARCH. IT IS NOW 13 March 2017 AND NOBODY HAS CONTACTED ME !!!!!!!</p> <p> </p> <p>I am paying a network service and for 3 weeks now, the network is once again NOT WORKING!</p> <p> </p> <p>When the person that I am calling answers the phone, I cannot hear them yet the clock timer is counting. I have to call 2 and 3 times to actually hear the person and I am paying for this!</p> <p>OR</p> <p>When a person contacts me then I can hear them but they cannot me!</p> <p>OR</p> <p>When someonce contacts me and I answer then I only hear myself talking and echo but cannot hear the other person!</p> <p>OR</p> <p>Dropped calls</p> <p> </p> <p>This is b..l...t!</p> <p> </p> <p>No matter which area I am in whether it is Sandton, West Rand, East Rand, it is all the same everywhere.</p> <p> </p> <p>Sort this out Vodacom as I AM PAYING FOR THIS!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It is now 18 April 2017, one month later since you reply VODACOM and my issues has still not been sorted out.
As per the person who emailed me and my response therafter, NOTHING HAS BEEN DONE.
AGAIN I WILL REMIND YOU THAT I AM PAYING FOR A SERVICE HERE.
I NOW TAKE THIS MATTER TO THE HIGHER POWERS!
It is now 18 April 2017, one month later since you reply VODACOM and my issues has still not been sorted out.
As per the person who emailed me and my response therafter, NOTHING HAS BEEN DONE.
AGAIN I WILL REMIND YOU THAT I AM PAYING FOR A SERVICE HERE.
I NOW TAKE THIS MATTER TO THE HIGHER POWERS!
