kS
karen S

1 reviews | Active since May 2016

08 Sept 2016, 08:38

STILL NO RESPONSE FROM VODACOM

<p>After writing 2 reports here regarding Vodacom's shocking service in sorting out my account, they very quickly responded to the last one saying that someone would contact me. I am still waiting. And if Vodacom is adopting the same outlook as the council "pay your bill and then we will refund you", sorry, not gonna happen. Sort out my bill and I will pay you.</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2016, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team