DG
Danelle G

1 reviews | Active since Aug 2016

05 Sept 2016, 08:35

Still no response from Vodacom

<p>It has been 2 months already I still Doesn't have my phone back after they gave me a refurbished phone, the refurbished phone broke after 2 days a week ago they send it away for repairs I can't struggle anymore. If I don't have a new phone this week then i'll end my vodacom contract and move to Cellc or Mtn.</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Sept 2016, 08:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

DG
Danelle G's update05 Sept 2016, 09:11
Reviewer Update

The previous complaint was also the same reply and a consultant never phoned me!!!