STILL NO RESPONSE FROM VODACOM

After querying my excessive account in January and lodging a complaint via Hello Peter still no feedback has been received from Vodacom, despite them indicating on this forum that my query has been resolved. My sim card is not in use at all and there is already a bill for February in excess of R1200.00 stating "Data Usage''. This is ridiculous and a complete and total *******. Vodacom get your act together and stop robbing innocent consumers. I am not utilising your sim card. Not the free data. nor the sms's, nor the airtime.