Still no response from Vodacom

It has now been 2 weeks since I posted a complaint on Hello Peter (Dreadful customer service + Misleading Advertising: posted ) 15 June and have also called Presley, the supervisor at Vodacom Business Customer Services (telephone ***) four times but even she is unable to get anyone to deal with this. She keeps telling me that she has escalated my complaints but her hands are tied and there is nothing further that she can do.<br> <br> This has got to be the worst customer service when complaints are simply ignored :(