STILL NO RESPONSE!!!

LOGGED THIS QUERY ON THE 04/09.GOT FEEDBACK FROM THE COMPLAINTS DEPARTMENT THAT SOMEONE WILL CONTACT ME SHORTLY...NOT SURE WHAT VODACOM'S IDEA OF SHORTLY IS???<br> THIS IS AN URGENT REQUEST!!!. I WANT THIS LETTER TODAY!!!. SICK AND TIRED OF VODACOM'S PATHETIC SERVICE...THE VERY REASON WE WANTED THIS CONTRACT CANCELLED<br> <br> AFTER MONTHS AND MONTHS OF FIGHTING WITH VODACOM INCORRECT BILLING AND LACK OF SERVICE, THE CONTRACTS WERE FINALLY CANCELLED. WHILST I WAS BATTLING WITH GETTING GETTING THE BILLING CORRECT, I MENTIONED TO VODACOM THAT THEY ARE TAKING MONTHS TO RESOLVE THIS ISSUE AND THAT I WAS AFRAID THAT A BAD RECORD WILL BE LISTED ON ITC...TRUE TO MY FEARS THE EXACT THING HAS HAPPENED, NOW AFFECTING MY BOND APPLICATION. I HAVE EMAILED VIPUL VAIDYA AND BO KALI MOGWANENG ON WEDNESDAY REQUESTING A FORMAL LETTER OF CANCELLATION (AS PER THEIR EMAIL TO ME), AND ADVISED THAT THIS IS THE ONLY THING HOLDING UP OUR APPROVAL, AND ADVISED THAT THIS IS A MATTER OF GRAVE URGENCY. NOT ONE OF THEM HAS EVEN ACKNOWLEDGED MY EMAIL, NOR PROVIDED THE LETTER. VODACOM, CAN YOU PLEASE PROVIDE THIS LETTER AS A MATTER OF URGENCY, SO WE CAN BE DONE WITH VODACOM<br>