TM
Tshegofatso M
1 reviews | Active since May 2022
21 May 2022, 01:16
Still No Response
Is my contract canceled? Still no response. Too quick to chase for your money but too slow to respond to cancelations. Is this the Vodacom culture? For this treatment, please pay back the 1 cent I overpaid you with and close my account as requested.
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Vodacom's replyOfficial
22 May 2022, 09:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 May 2022, 09:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team