STILL NO RESPONSE !!!!!

Item: Vodacom
Rating: 1
Author: suzanne S

Its been a week since my last complain, I received a response from Vodacom that someone will contact me to resolve my query this was on the 30/11 its now a week and no has contacted me and my data and airtime is still "disappearing"

Helpful (0)

Replies (1)

Vodacom's replyOfficial

08 Dec 2017, 09:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Dec 2017, 09:36

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

STILL NO RESPONSE !!!!!

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