PV
Philip V

1 reviews | Active since Sept 2017

20 Sept 2017, 09:34

Still no response

Two weeks ago I posted my query. Got a SMS from them saying a representative will contact me shortly. Guess What? Still no Phone call!

0
Replies (2)
Vodacom
Vodacom's reply20 Sept 2017, 10:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Sept 2017, 13:38
Official

Dear Philip

Please be advised urgent feedback has been requested.

Regards,

RJ

Best regards,