Still No Response

<p>I cant believe the terrible service from Vodacom.</p> <p> </p> <p>23/05/2017</p> <p>ANGRY AND DISAPPOINTED</p> <p>I logged a call with Vodacom on the 17th of May 2017 and was supposed to receive feedback within 24 hours and when I tried to log another call on the 18th of May I received a message that I already logged a call…I’m still waiting.</p> <p>I did my cell phone contract upgraded over the phone in January to a package that would cost me R619 a month, but Vodacom upgraded me to a Red contract that cost me R999 per month. When I tried to rectify it the Hello Peter department said it wasn’t done within 14 days and I must do a “contract migrate”. I went to a Vodacom store and now that will cost me R3135 to migrate my contract. I want them to pull the calls where I did the upgrade as this is unacceptable.</p> <p> </p> <p>24/05/2017</p> <p>I logged another call as I still haven’t received a call back from Vodacom, but again it said I have a call pending…IT’S BEEN A WEEK NOW!!</p> <p> </p> <p>Tomorrow my debit order will go off and I wanted this sorted out before then.</p> <p> </p> <p>I want to change to another network as this is outrageous!!</p>